1. How can I trust the seller?
A: Firstly, since 2001, we started our business as rc connectors and accessories
A: Firstly, since 2001, we started our business as rc connectors and accessories
supplier and our products have been widely accepted and enjoyed a very good
reputation among our dealers and end users.
Secondly, we have specialised in exporting rc parts for many years and have put
Secondly, we have specialised in exporting rc parts for many years and have put
all our energy into this line.
Thirdly, there are plenty of clients have established long standing business
Thirdly, there are plenty of clients have established long standing business
relationships with us because the good quality of our goods. And the last one is
our company is the golden supplier of Alibaba. Thus, you can trust us in view of
the four reasons above.
2. So for technical support where can I ask? Does sursup has anyone who
2. So for technical support where can I ask? Does sursup has anyone who
can answer tech support?
A: Please just send your questions to me and I will forward your requirement to
A: Please just send your questions to me and I will forward your requirement to
the right person since all our technicians or factory engineers are speak
Chinese only.
3. We want to import it, but we have not any import/export license, so,
3. We want to import it, but we have not any import/export license, so,
please let us know how it will be materialized, so that we can get that
instrument without any problem.
A: As we will ship the product through express company like DHL/FEDEX/UPS,
A: As we will ship the product through express company like DHL/FEDEX/UPS,
you don’t necessarily have any import/export license. The carrier/express will
deliver the product to your office or your place and they will finish the custom
clearance on behalf of you however you will have to provide supporting
information or document, usually the PI, when necessary. You will also pay the
fee or tax to the carrier. There are 2 typical fee may occur. One is custom duty
upon your cargo value and category. The other is VAT/GST which is Value
Added Tax upon on the cargo value and your local VAT rate.